Diversity and Conflict Management
15233 – Harness diversity and build on strengths of a diverse working environment
114226 – Interpret and manage conflicts within the workplace
Ethics
242815 – Apply the organisation’s code of conduct in a work environment
HIV/AIDS
13915 – Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace.
Introduction to Strategic Planning
242813 – Explain the contribution made by own area of responsibility to the overall organisational strategy
Strategic Planning
242821 – Identify responsibilities of a team leader in ensuring that organisational standards are met
242822 – Employ a systematic approach to achieving objectives
Team Building
15237 – Build teams to meet set goals and objectives
Structured Meetings
242816 – Conduct a structured meeting
Improve the Proficiency of Work
114884 – Co-ordinate the improvement of Productivity or Proficiency within a functional unit
Change Management through Improving Customer Care
242829 – Monitor the level of care to a range of customers
Promote a Learning Culture in an Organisation
252041 – Promote a learning culture in an organisation
Problem Solving
242817 – Solve problems, make decisions and implement solutions
Report / Business Writing
12153 – Use the writing process to compose texts required in the business environment
Improving Productivity
114884 – Co-ordinate the improvement of productivity within a functional unit
Performance Management
11473 – Manage individual and team performance
Motivation
242819 – Motivate and Build a Team
Time Management
242811 – Prioritise time and work for self and team
Please Note: A number of the unit standards listed above may be combined to design Skills Programmes that will suit your organisation’s requirements. Please contact us for a detailed proposal in this regard.